Accessibility Policy
Accessibility Policy
Effective Date: 24th February 2025
1. Introduction
The Puzzle Drop ("Company," "we," "our," or "us") is committed to ensuring our products and services are accessible to all individuals, including those with visual impairments or other accessibility needs. We strive to provide inclusive and enjoyable puzzle experiences for everyone.
2. Accessible Puzzle Formats
Our puzzles are available in an A5 format as standard. However, to accommodate individuals who require larger print, we also offer an A4 format at no additional cost. This ensures better readability and ease of use for those who may benefit from a larger size.
3. Differences in Presentation
Due to the increased size of the A4 puzzles, the packaging, postage box, and overall presentation may differ slightly from the standard A5 version. However, the quality and content of the puzzles remain the same, ensuring an enjoyable and accessible experience for all customers.
4. How to Request an Accessible Format
Customers who require the larger A4 format can request it at the time of ordering. If you have already placed an order and wish to switch to the larger format, please contact us as soon as possible, and we will accommodate your request whenever feasible.
5. Commitment to Accessibility
Beyond puzzle formats, we are dedicated to:
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Continuously improving the accessibility of our products and services.
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Providing clear and easy-to-read instructions.
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Ensuring our website and ordering process are user-friendly and accessible to individuals with disabilities.
6. Feedback and Contact Information
We welcome feedback on how we can improve accessibility. If you have any suggestions or require assistance, please contact us at:
The Puzzle Drop